Company Legal Docs

Terms of Service

Read the Risk Warning and customer Agreement for Sand West Trust as well as our Developer Agreements.

Policies

Find out more about what information we collect at Sand West Trust, how we use it, and what control you have over your data.

AML Policy

Security

Learn more about how we keep your work and personal data safe when you're using our services.

Security Overview Risk Disclosure

Frequently asked questions

Common questions about using Sand West Trust. If your question is not listed here, contact us at support@sandwesttrust.com.

How does Sand West Trust protect my account?

We use SSL encryption on all connections, offer two-factor authentication (2FA), and keep client funds in segregated accounts separate from company operating funds.

How can I deposit and withdraw funds?

You can deposit and withdraw using the payment methods listed in your dashboard, including bank transfer and supported e-wallets. Withdrawal requests are typically processed within 24 hours.

What happens if there is a security incident?

We have procedures in place to investigate, contain and resolve security incidents. If your account is affected, we will notify you by email and guide you through the next steps.

What are the risks of trading?

Trading CFDs, forex and cryptocurrencies carries a high level of risk. You may lose some or all of your invested capital. Only trade with money you can afford to lose. Please read our risk disclosure for full details.

How do I contact support?

You can reach our support team by email at support@sandwesttrust.com or through the live chat on our website. We aim to respond within one business day.

For general inquiries please contact support@sandwesttrust.com